Career and professional roles
Holder of the Technical Information Course – BAD/Library and Documentation Services Level 4 QRQ EPA, at Escola Profissional Atlântico, LDA, Funchal (Portugal), his communication and coordination skills were solidified through the training he carried out in the field of technical and his professional experience at CTT, where he worked in customer service.
Mauro Silva takes over the management of the EAD Operations Center in Madeira, ensuring compliance with the Delegation´s Integrated Management System, responsibility for managing the commercial and customer support area, as well as supervising and monitoring local teams.