WHO WE ARE

EAD - Empresa de Arquivo de Documentação

Team

Paulo Veiga

Career and professional duties Post Graduation in Documentary Sciences, in the archive variant, from the Faculty of Letters. Founder and administrator of EAD, his professional career includes the ANJE leadership, the presidency of JCI Portugal (World Federation of Young Leaders and Entrepreneurs), the presidency of Casa do Benfica de Palmela and the training provided in the areas of management and…

Helena Costa

Helena Costa

Administrator and Chief Financial Officer

Post Graduation in Fiscal Management of Organizations, obtained at ISEG – Superior Institute of Economics and Management. Since April 1998, she has held the position of Chief Financial Officer and TOC of the company.

Marco Santos

Marco Santos

Information Technology Administrator and Director

Career and professional duties Degree in Electrical and Computer Engineer from Instituto Superior Técnico in Lisbon. From his previous professional activity, he has highlighted the role of consultant at Altior (Altran Group) in projects for the following companies: Siemens Alcatel Xerox Millennium BCP PTSI in ​​application development, database, and electronic tools. of document management.

João Inocêncio

João Inocêncio

Commercial & Marketing Direction

Career and professional duties Post Graduation in Management from the New School of Business and Economics, graduated in Economics from Lusófona University, and Bachelor of Business Informatics from the Higher Institute of Mathematics and Management. At Futuro, he held the following roles: marketing and customer manager, administrative technician and deputy head of the after sales department, administrative of the after…

Susana Macedo

Susana Macedo

Human Resources Manager

Career and professional duties Degree in Business Organization and Management (Finance), at Universidade Moderna Setúbal. From 2001 to 2008 he worked at Campos Envelopagem, S.A. – CTT Group, supporting the board of directors and the financial and administrative management.

Paula Falcão

Paula Falcão

Quality and Environment Direction

Career and professional duties Degree obtained at the Higher School of Education of Setúbal, course of teachers of the 1st cycle of Basic Education. In the 2002/2003 school year she was placed in the School – EB1 Setúbal Nº5 to teach. At EAD she has been coordinating the Quality and Environment Area since 2005.

Renato Correia

Renato Correia

North Operations Center Manager

Career and professional duties Degree in Distribution and Logistics Management at IPS. Administrative at the insurance company AXA Seguros de Portugal.

Paulo Andrade

Paulo Andrade

Head of Azores Operations Center

Career and professional duties With a degree in Tourism and nearing completion of his Master’s degree in Economic and Business Sciences with specialization in Public Policy, Paulo César Andrade arrives at the EAD Group with extensive experience in the commercial, training and customer support areas, having worked at Banco Santander Totta, SA and Banco Espírito Santo dos Açores, SA, Ponta…

Clara Branco

Clara Branco

Consulting Services Coordinator

Career and professional duties Postgraduate in Information and Documentation Sciences, University of Évora; Postgraduate in Text Editing, Universidade Nova de Lisboa; participation in ADF training activities (Document Management, Quality Management in Organizations; Guidelines for the application of Document Management Ordinances, etc.) and in conferences, colloquia and other events. Experience in performing Technical Coordination of Projects and Teams in the area…

Policy

– We offer innovative services in the area of ​​Document Management, aiming to meet customer expectations and promote continuous service improvement.

– We act in a personalized way, aiming to meet the specific needs of each client.

– We comply with legal requirements, normative and subscribed principles.

– We follow the evolution of the practices and technologies of Document Management seeking the anticipation to the market.

– We foster teamwork and appreciation of a common project with return for all.

– We ensure the well-being, health and safety of employees by providing them with adequate working conditions, spaces and equipment.

– We invest in a common project that aims to add value and promote return for all.

– We work in partnership with a joint growth perspective.

– We promote the reduction of the use of resources necessary for our activity and their recycling (energy, paper, etc.).

– We involve employees and suppliers in the implementation of good practices, aiming at continuous improvement of environmental performance and pollution prevention.

– We comply with legal, regulatory and environmental requirements.

– Provide for the development of best environmental practices for ODL and society at large.

MISSION

Customers

– We offer innovative services oriented to the satisfaction of our customers in ​​Document Management.

– We meet requirements and act in a personalized manner, meeting the specific needs of each client.

– We promote continuous improvement of our services.

 

Stockholder and employees –

– We work as a team for a common project that aims to add value and promote return for stakeholders.

– We ensure the well-being of our employees by providing them with adequate working conditions, spaces and equipment.

– We are committed to acting pre-emptively, complying with legal and regulatory occupational safety and health requirements, and continuously improving our performance to prevent damage to the safety and health of our employees

Environmental sustainability

Environment

– We minimize the use of natural resources and promote the internal and external promotion of good practices, aiming at the continuous improvement of environmental performance.

– We ensure compliance with legal, regulatory and other requirements and pollution prevention by developing best environmental practices for ODL and society at large.

According to Law No. 144/2015, in the event of a dispute, consumers may refer to the Centro de Arbitragem de Conflitos de Consumo de Lisboa, Rua dos Douradores, 108, 2nd, 1100-207 Lisbon. Phone: 218807030 - Fax: 218807038, E-mail: juridico@centroarbitragemlisboa.pt, Website:: www.centroarbitragemlisboa.pt

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